Buying a Massage Chair: 9 Points to Consider

You have decided it’s time for a massage chair — but as soon as you start looking, you are overwhelmed by dozens of models, technical terms, and varying prices. 2D or 3D rollers? S-track or SL-track? With or without zero gravity? If you don’t know exactly what to look for when buying a massage chair, chances are you will either choose a too simple model that disappoints you or pay for features you never use.

Buying a massage chair is not a small decision. Quality models last 10 to 15 years and are used daily — for relaxation after work, recovery after sports, or just a moment for yourself. That makes it worthwhile to be well informed beforehand. A good massage chair for home is an investment in your well-being that pays off for years, provided you make the right choice.

In this guide, we list the 9 most important points to consider when buying a massage chair. From the type of rollers to the track length, from the budget to the importance of warranty — after reading this guide, you will know exactly which model suits you. Still have questions? Try the free selection guide or ask your question via WhatsApp.

Table of contents

1. Roller type: 2D, 3D, or 4D?
2. Track type: S-track or SL-track?
3. Zero Gravity: what does it do and do you need it?
4. Budget: what do you get for what price?
5. Body height and weight: does the chair fit you?
6. Heat function: luxury or necessity?
7. Airbags and compression
8. Warranty and service
9. Showroom or buy online?
10. Comparison table: 6 models side by side
11. Frequently Asked Questions (FAQ)

Point 1 — Roller type: 2D, 3D, or 4D?

The rollers are the heart of every massage chair. They move over your back and simulate the hands of a masseur. But not every roller works the same — and the difference largely determines the quality of the massage you experience.

2D rollers move in two directions: up/down and sideways. This provides a simple yet effective massage, ideal for first-time massage chair buyers or those looking for an accessible entry-level model. The ORION (€624.95) and EOS (€644.95) from the Milky Way collection use this system.

3D rollers add a third dimension: the rollers can also move forward, making the pressure on your muscles adjustable. This provides a deeper, more powerful massage that comes much closer to a real professional massage. Models like the NOVA (€1,044.95) and VERUNA (€1,144.95) are equipped with 3D rollers.

4D rollers go a step further: besides the three directions, the rollers can also vary the speed and intensity during the massage, just like a real masseur does. This provides the most realistic and therapeutic massage experience. The ASTRON (€1,844.95), ATLAS (€2,994.95), and TITAN (€3,244.95) are examples of premium models with 4D technology.

Point 2 — Track type: S-track or SL-track?

The track type determines which part of your back the rollers reach. This is one of the most underestimated choices when comparing massage chairs.

S-track follows the natural S-shaped curve of your spine — from the neck to the tailbone. This ensures an optimal fit to your spine and provides targeted massage from the upper back to the lower back.

SL-track combines the S-curve of the spine with an L-shaped extension towards the upper legs and buttocks. This also massages the hamstrings and gluteal muscles, which is especially valuable for people who sit for long periods or athletes who heavily strain their legs. The TITAN (€3,244.95) features an extensive SL-track system that offers impressive back coverage.

Which track is best suited for whom? An S-track is excellent if your complaints are concentrated in the back. An SL-track is ideal if you also want to address tension in the lower back, hips, or upper legs. When in doubt, we always recommend trying out in our showroom in The Hague.

Point 3 — Zero Gravity: what does it do and do you need it?

Zero gravity is a recline position that places you in a posture where your knees are higher than your heart. In this position, the pressure on your spine is minimal, blood circulation is promoted, and your body feels almost weightless — hence the name. Scientific research confirms that this posture significantly reduces pressure on the intervertebral discs and deepens relaxation.

Want to know more about exactly how zero gravity works and what the benefits are? Then read our detailed blog: Zero Gravity massage chair explained.

The ATLAS (€2,994.95) and TITAN (€3,244.95) offer an advanced zero gravity position as a standard feature. For people with back problems or a sedentary job, this feature is highly recommended. Always consult your doctor first via thuisarts.nl if you have serious back issues.

Point 4 — Budget: what do you get for which amount?

When buying a massage chair, your budget is an important factor. Fortunately, there is a quality option for every budget. AlienComfort offers three clear collections that perfectly match different needs and budgets.

€500 – €999 | Milky Way Collection — This is our entry-level range, offering the perfect first massage chair for home. Models like the ORION (€624.95) and PLUTO Black (€944.95) provide solid 2D massage with multiple massage programs, heat function, and airbags. Suitable for those who want to relax occasionally and get acquainted with massage chairs.

€1,000 – €1,500 | Quasar Collection — In this mid-range segment, you’ll find models with 3D rollers, a more extensive airbag system, and more advanced massage programs. The NOVA (€1,044.95) and VERUNA (€1,144.95) are ideal for daily use and for people who consciously choose a better massage chair for home.

€1,800 – €3,700 | Andromeda Collection — This is our premium range for those seeking the best massage chair without compromise. Featuring 4D rollers, SL-track, zero gravity, extensive airbag systems, and smart sensor technology, models like the ASTRON (€1,844.95), ATLAS (€2,994.95), TITAN (€3,244.95), and ROTAI (€3,694.95) represent the highest level. Ideal for daily intensive use, therapeutic purposes, or when buying a luxury massage chair is a priority.

Point 5 — Body height and weight: does the chair suit you?

A massage chair that doesn’t fit your body cannot do its job properly. The rollers need to reach the right points, and the chair must comfortably support your weight. This point is often overlooked when comparing massage chairs.

Most AlienComfort models are suitable for people between 155 and 185 cm tall. Are you taller than 185 cm? Then the VERUNA (€1,144.95) is specially designed for taller users, with an extended leg unit and a longer roller track that also reaches the upper back areas well.

Regarding weight: most models have a maximum load of 100 to 130 kg. Premium models from the Andromeda collection are often suitable for higher weights. We always recommend contacting us via WhatsApp or scheduling a test sit in our showroom in The Hague if in doubt, so you can be sure the chair fits your body perfectly.

Point 6 — Heating function: luxury or necessity?

A built-in heating function is more than just a pleasant extra. Heat helps relax the muscles before and during the massage, improves blood circulation, and enhances the therapeutic effect of the rollers. For people with chronic back tension or joint pain, this can make a significant difference.

Most models in our range — from the Milky Way collection to the premium Andromeda models — have a heating function in the lumbar area (lower back). Premium models like the ATLAS and TITAN also offer heat in the leg unit. Want to experience how pleasant the combination of heat and massage is? Visit our showroom in The Hague for a personal demonstration.

Point 7 — Airbags and Compression

In addition to the rollers, airbags use air compression on the shoulders, arms, hips, and legs. They rhythmically squeeze and release, stimulating blood circulation and reducing stiffness in the limbs. This is especially valuable for people who stand a lot or sit for long periods.

Entry-level models like the ORION and EOS typically have 8 to 16 airbags, concentrated around the arms and legs. Mid-range models like the NOVA and VERUNA have 20 to 32 airbags that also cover the shoulders and hips. Premium models like the ASTRON and TITAN feature 40 or more airbags that envelop the entire body for a full compression massage.

Do you suffer from tired legs or poor circulation? Then a spacious airbag system is definitely something to consider when comparing massage chairs. View the full range for a complete overview.

Point 8 — Warranty and Service

A massage chair is a long-term investment. Warranty and service are therefore crucial factors when choosing the best massage chair. At AlienComfort, you automatically get 5 years warranty on the mechanism — one of the longest warranty periods in the Benelux. This means you can invest with confidence, knowing you will enjoy your chair for years to come.

Additionally, we offer a 30-day trial period — if the chair does not meet your expectations, you can return it within 30 days. Our delivery time is only 1-2 business days and delivery is free.

AlienComfort is certified by WebwinkelKeur, the independent quality mark organization for Dutch webshops. This means you can count on reliable service, honest communication, and fast customer support.

Point 9 — Showroom or online purchase?

Buying a massage chair online is easy — but nothing beats trying it yourself. In our showroom in The Hague you can test all models live, compare, and ask questions to one of our experts. You immediately feel which roller type, track length, and massage program suits your body best.

A test sit lasts on average 30 to 60 minutes and is completely without obligation. Easily schedule an appointment via our online calendar:

Schedule a test sit in The Hague →

Prefer to explore online first? That’s possible too. Our free selection guide asks you a few targeted questions and points you to the model that suits you best. And for any questions in between: ask your question via WhatsApp, we respond quickly.

Comparison table: 6 models side by side

To make comparing massage chairs easier, we put six popular models side by side for you:

Interim conclusion

Now that you know the 9 most important points — from the roller type and track length to budget, body measurements, and warranty conditions — you have a solid foundation to buy the right massage chair. Still, we understand the choice can be challenging. Then use our free selection guide for personalized advice, or browse the full range to compare all models and their specifications.

Ready to choose?

Use the selection guide and discover in just a few clicks which massage chair suits you best — or schedule a no-obligation test sit in our showroom in The Hague.

Take the free selection guide →

Schedule a test sit in The Hague →

Frequently asked questions about buying a massage chair

What is a good price for a massage chair?

A good home massage chair starts around €600 for a solid entry-level model with 2D rollers and basic functions. For daily use with 3D rollers and an extensive airbag system, expect to pay €900 to €1,200. Those who want the best massage chair with 4D rollers, SL-track, and zero gravity choose a model between €1,800 and €3,700. At AlienComfort, you will find a certified model with a 5-year warranty for every budget.

How long does a massage chair last?

A quality massage chair lasts 10 to 15 years with normal use. The lifespan depends on build quality, frequency of use, and maintenance. AlienComfort offers a 5-year warranty on the mechanism, demonstrating that our chairs are built for the long term. Keep the chair dust-free and avoid direct sunlight to protect the upholstery.

What is the difference between a 3D and 4D massage chair?

In a 3D massage chair, the rollers move in three directions (up/down, sideways, and forward/backward), allowing you to adjust the depth of the massage. A 4D massage chair adds a fourth dimension: the speed and rhythm of the rollers vary during the massage, similar to the movements of a real masseur. The result is a smoother, more realistic, and therapeutically deeper massage experience.

Can I return a massage chair if I am not satisfied?

Yes. AlienComfort offers a 30-day trial period. If you are not satisfied within 30 days of receipt, you can return the chair. Please contact our customer service via WhatsApp or email. We will arrange the return logistics for you.

Which massage chair is best for back pain?

For back pain, a model with at least 3D rollers, an SL-track, and a zero gravity position is most effective. The zero gravity position reduces pressure on the intervertebral discs, while the SL-track also reaches the lower back and hips. Models like the NOVA, ASTRON, and TITAN are popular among users with back pain. If back pain persists, always consult your doctor first via thuisarts.nl.

Related blogs

• Zero Gravity massage chair explained
• Setting up your massage chair for maximum results
• Massage chair for seniors: the best choice